List of Customer Feedback / Support Tools

  • Tender – support, knowledgebase tool for your site
  • GetSatisfaction – conversations between companies / customers
  • Triibe – incentive-based customer service
  • Zendesk – web help software
  • Zopim – real time customer support/live chat
  • HelpScout – simple setup, easy integration, help desk software
  • Desk – from Salesforce, easy and simple; email/social/chat/phone
  • SnapEngage – live chat integrates with your apps
  • Freshdesk – completely unique never seen before web help software
  • Ideaffect – customer feedback, vote, comment, manage
  • Olark – live customer chat and customer loyalty
  • LiveChat – live customer chat, archives of conversations
  • Assistly – Support customers by Web, email, chat, and social networks
  • Vision Helpdesk – Support for multiple companies from one place
  • OneDesk – ideation to delivery and support issues, tickets, tasks
  • HappyFox – collate, categorize and respond to all requests
  • CustomerSure –  online customer service, feedback into retention
  • HelpSpot – Helpdesk software
  • Webengage – website survey, feedback and notification tool
  • SupportBee – help customers via email, robust ticketing