The Fujitsu ScanSnap iX500 document scanner is one of the best sub $500 scanners. Unfortunately, the documentation isn’t good. I tried scanning a document over wi-fi to my laptop, which normally works fine, but one day the blue light would keep changing to orange. I ended up having to uninstall and reinstall the installation software. Fortunately, my scanner’s wi-fi settings were still saved. Here are some tips (which I’m writing more as a reminder to myself) that may be of help to anyone experiencing the orange light error.
ScanSnap Icon Color
On Windows, in your system tray there should be a ScanSnap icon. When the scanner is off, the icon is grayed out and the tooltip message says “ScanSnap is not connected.”
![](https://ik.imagekit.io/dumani/wp-content/uploads/2019/02/img_5c6b3b6481062-300x240.png)
Scan over wi-fi to laptop
To scan over wi-fi to your laptop, do the following
- Turn on both the ScanSnap scanner and your laptop
- Wait for the ScanSnap icon to change as shown below. The tooltip will also say that ScanSnap is ready to scan over wi-fi.
- Load a document and push the blue button on the scanner or right-click on the ScanSnap icon and click either Simple Scan (one-sided) or Duplex Scan (double-sided)
- The document will pass through the scanner and a window will appear on your desktop asking where you’d like to save the document, e.g. local folder, Google Drive, etc.
![](https://ik.imagekit.io/dumani/wp-content/uploads/2019/02/img_5c6b3bf72639b-300x170.png)
![](https://ik.imagekit.io/dumani/wp-content/uploads/2019/02/img_5c6b3d6d71500-300x300.png)
Scan over USB to laptop
If you want to scan to a laptop over USB, e.g. if you are having wi-fi problems, do this:
- Turn on both the ScanSnap scanner and your laptop
- Connect both devices with a USB cable
- Wait for the ScanSnap icon to change as shown below. The tooltip will also say that ScanSnap is ready to scan.
- Load a document and push the blue button on the scanner or right-click on the ScanSnap icon and click either Simple Scan (one-sided) or Duplex Scan (double-sided)
![](https://ik.imagekit.io/dumani/wp-content/uploads/2019/02/img_5c6b3d180485b-300x230.png)
![](https://ik.imagekit.io/dumani/wp-content/uploads/2019/02/img_5c6b3d6d71500-300x300.png)